Our Policy.

Pricing:

Home Visit (1 hour) $70 + $20 trip fee

Assessment (1 hour) $60

Private (45 minutes) $70/lesson

Group (1 hour) $50/lesson

Haul in (1 hour) $70/lesson

On the Ground (25 minutes) $50

Colt Starting (1 hour) $90 

 $20 trip fee applied to all home visits

** $15 price increase to all lesson types for single lessons/sessions not purchased in a monthly package**

Mission Statement: The instructors at Unlimited Learning Equestrian Center are driven to help individuals of all ages become independent, knowledgeable, and skilled in horsemanship and equestrian sports. Unlimited Learning Equestrian instructors eliminate the biased push towards any particular riding style by offering an individualized plan designed in collaboration with each client, based on their experiences and goals. Unlimited Learning Equestrian Center is an inclusive space for all students because the world of horses should be accessible to everyone. 

Scope of Practice: The program of Unlimited Learning Equestrian Center primarily offers foundational horsemanship in western, english, and colt starting in the home visit, private, semi private, group and ground lesson format to students ages 4 and up. With the goal of providing education, safety and quality horse care in addition to under saddle instruction, the program takes pride in the ground work lessons/sessions available, as well as the ability to cater to the learning styles preferences of each student. Unlimited Learning Equestrian Center is available for lessons/sessions year round. Other avenues of equestrian sports may be available based on the needs of the clientele. 

In order for instructors to provide the services to the best of their abilities, this agreement will ensure all involved parties will operate on the same page.

  1. Respect: All clients and instructors will demonstrate respect especially in the following capacities.

Property and Barn Staff

  1. Cleaning up after yourself which includes but is not limited to putting away tack and grooming tools, picking up horse droppings and returning all items to their original placement. 

Animals

  1. No abusive behavior will be permitted. This will be cause for immediate termination from the lesson program and dismissal from the property. 

  2. Students will be expected to care appropriately for their horse including proper grooming and tacking techniques, cooling down, and hosing off (in warm months). If the student notices an injury, notify the instructor immediately. 

  3. Instructors prioritize the health and wellbeing of the horses and hold the right to cancel a lesson at any point if they feel an animal is in harm's way.

Equipment

  1. Treat provided equipment gently. Do not intentionally throw or cause damage to riding equipment. 

One Another

  1. Respect is a two way street; Unlimited Learning Staff has a zero tolerance policy for foul language, negative comments, or hurtful actions for both its staff and its clientele. 

Consequences for inappropriate/disrespectful behavior will be determined on a case by case basis according to the instructor’s discretion. 

  1. Communication: Communication must be done effectively and promptly through text or email. All correspondence that requires a prompt response by either party, must have a response within 24 hours if possible. Respectful communication on both sides will be a necessity.

  2. Condition Disclosure: All clients are expected to disclose any conditions (physical or mental) that would affect their involvement in the lesson program

  3. Grievances:

There will be space for students to collaborate with the instructor about the content of their lessons/sessions. However, ultimately, it will be to the instructor’s discretion as they are the professional. There will inevitably be instances where the instructor and student (or the student’s guardian) have a disagreement. In this instance, the student (or the student’s guardian) will need to speak directly with the instructor. It is preferable that such disagreement can be resolved one-on-one between the client and the instructor. If this cannot be accomplished, despite attempts made on both parts, a third party Unlimited Learning staff member or manager can be brought in to help mediate the situation. If resolution cannot be reached, the client will terminate their involvement in the lesson program or may have the option to switch instructors if this is deemed appropriate by the CEO of Unlimited Learning Equestrian. 

According to lesson program policies, there are no refunds offered under any circumstance. If a client or instructor terminates services in the middle of the month, this policy will still be in effect. 

Scheduling: 

  • STUDENTS ARE ENCOURAGED TO TAKE A MINIMUM OF 1 LESSON PER WEEK (4-5 PER MONTH) EXCEPT IF LESSON DAY FALLS ON THE FOLLOWING CLOSURE DAYS:  NEW YEARS EVE, NEW YEARS DAY, INDEPENDENCE DAY, THANKSGIVING DAY, CHRISTMAS EVE, & CHRISTMAS DAY.

  • SINGLE lessons/sessions/SESSIONS ARE AVAILABLE UPON REQUEST. SINGLE lessons/sessions HAVE A $15 PRICE INCREASE.

  • AN ASSESSMENT LESSON ALLOTS TIME FOR CATCHING, TACKING, 30 MINUTES OF RIDE TIME AND POST RIDE CARE FOR YOUR HORSE.

  • ALL lessons/sessions START ON THE HOUR.

  • HORSE PREP AND CARE IS INCLUDED IN THE LESSON TIME FOR ASSESSMENT AND PRIVATE lessons/sessions.

  • GROUP LESSON STUDENTS MUST CATCH AND TACK THEIR HORSE PRIOR TO SET LESSON START TIME.

  • PLEASE DO NOT ARRIVE MORE THAN 10 MINUTES  EARLY, AS THIS CAN INTERFERE WITH PARKING AVAILABILITY. IF YOU ARE LATE TO YOUR LESSON, THE LESSON WILL STILL END AT THE DESIGNATED TIME.  

  • UNLIMITED LEARNING INSTRUCTORS SET THEIR OWN SCHEDULES, LESSON TIMES ARE SET ACCORDING TO THEIR AVAILABILITY AND THE HORSES WORKLOAD.

  • IF A STUDENT WISHES TO MAKE CHANGES TO THEIR  LESSON DAY/TIME, WRITTEN REQUEST FOR CHANGE MUST BE MADE 14 DAYS BEFORE DESIRED CHANGE GOES INTO EFFECT.

  • IF WEATHER OR GROUND CONDITIONS MAKE IT UNFIT FOR lessons/sessions, YOUR INSTRUCTOR WILL CONTACT YOU VIA PHONE CALL OR TEXT AS SOON AS POSSIBLE TO NOTIFY YOU.

  • IF YOUR INSTRUCTOR WILL BE UNAVAILABLE FOR YOUR  SCHEDULED LESSON FOR ANY REASON, THEY WILL CONTACT YOU AS SOON AS POSSIBLE.

Payment:

  • PAYMENT IS DUE BY THE 5TH OF MONTH. THERE IS A $35 LATE FEE IF PAYMENT IS NOT RECEIVED BY THE 5TH OF THE MONTH. 

  • IF PAYMENTS ARE MADE BY THE 5TH OF THE MONTH, THE STUDENT HAS SECURED THE SAME LESSON DAY/TIME FOR THE ENTIRETY OF THE MONTH.

  • IF A STUDENT BEGINS lessons/sessions AFTER THE 5TH OF THE MONTH, PAYMENT FOR THE REMINDER OF THE MONTH IS DUE AT THE TIME OF THE NEXT LESSON.

  • THERE ARE NO REFUNDS.

  • PAYMENT MUST BE MADE IN THE FORM OF CASH OR CHECK MADE OUT TO UNLIMITED LEARNING or Zelle. 

  • UNLIMITED LEARNING WILL NOT SEND PAYMENT REMINDERS.

Cancelation & Makeups:

  • FOR  CANCELLATIONS,  PLEASE CONTACT YOUR INSTRUCTOR IN WRITING BY TEXT OR EMAIL TO RECEIVE A MAKEUP.

  • NO-SHOWS AND/OR LATE CANCELS (LESS THAN A 24 HOUR WRITTEN NOTICE) WILL RECEIVE NO MAKEUP OR CREDIT AND LESSON FEE IS FORFEITED. IF PAYMENT HAS NOT BEEN MADE YET FOR CANCELED LESSON, POLICY AND TERMS TILL APPLY.

  • 24 HOUR NOTICE IS REQUIRED TO RECEIVE A MAKEUP LESSON. MAKEUP lessons/sessions ARE SUBJECT TO THE AVAILABILITY OF THE INSTRUCTOR AND MUST BE TAKEN WITHIN 30 DAYS OR FEES ARE FORFEITED.

  • ONLY ONE MAKEUP IS ALLOWED EVERY ONE MONTH WITH THE EXCEPTION OF MEDICAL CONDITIONS.

  • ALL lessons/sessions THAT ARE CANCELED DUE TO WEATHER CONDITIONS, OR INSTRUCTOR UNAVAILABILITY, WILL RECEIVE A PROMPT MAKEUP.

Riding Attire:

  • ASTM/SEI CERTIFIED HELMET*

  • ENGLISH PADDOCK BOOTS OR WESTERN COWBOY BOOTS

  • JEANS, BREECHES, JODHPURS, RIDING TIGHTS 

  • NO SWEATPANTS, OR BAGGY CLOTHING; NO LONG JEWELRY AND NO GUM
    * RIDERS MAY BORROW A UNLIMITED LEARNING RIDING HELMET FOR THEIR ASSESSMENT LESSON

Home Arena Policy

  1. All riders must wear ASTM/SEI helmet when handling a horse

  2. All riders must wear closed toed boots with a heel

  3. Do not enter stalls or pasture without instructor

  4. Do not feed horses without permission 

  5. Respect the instructor, horses and fellow riders

  6. Guardians and spectators must refrain from “coaching” 

  7. All children must be supervised

  8. No pets

  9. No smoking 

  10. Communication is key; always communicate with the instructor

  11. All haul ins must present a current negative coggins to unload. 

  12. All haul in lessons must arrive at scheduled lesson time; no early arrivals permitted on premises. 

Payment must be made via Zelle, cash or check out to Unlimited Learning